La cultura organizacional del sector bancario de Lima Metropolitana en relación al compromiso de sus colaboradores millennials en el 2021

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Resumen

This study analyzes the relationship between organizational culture and millennial engagement in the banking sector of Lima, Peru, during 2021. A classic cross-sectional correlational quantitative design was used, applying a probability sampling technique to the population of workers at the most representative banking entities in the sector. Data collection was carried out with validated instruments that continuously measured the dimensions of organizational culture and millennial engagement. Descriptive measures and inferential techniques were used to defend the significance of the variables as part of the statistical analysis. The results generally show a positive and statistically significant correlation between organizational culture and engagement, with adaptability, mission, and involvement being the most statistically significant dimensions. This suggests that an organizational culture that accommodates participation, goal setting, and transparency is associated with greater millennial engagement among millennial workers. This study can be seen as a contribution to the understanding of work behavior in the financial sector and can also provide the necessary empirical evidence for human resource management. Ultimately, this study demonstrated the importance of organizational culture as a precursor to millennial engagement in banking.

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Palabras clave

Organizational culturecommitmentmillennialsbanking sectorLimaCultura organizacionalcompromisosector bancario